Virginia Trueheart

Virginia Trueheart

Manager

HPC Frontline Group


Virginia has worked at TACC since 2015 working directly with users to troubleshoot issues with jobs, and provide support services. In 2020 she became the head of the HPC Frontline Group and now helps coordinate support shifts and develop documentation while continuing to support users directly with individual issues. She is dedicated to improving workflows and helping users do the most with their time on TACC machines.


Current Projects

  • User Education
  • System Documentation
  • Software License Management

Education

B.S., English Literature

Colorado College

M.S.I.S., Information Studies

University of Texas at Austin