Alex Ferrier

Help Desk Specialist

Networking, Security, Operations

(512) 471-0696
(412) 259-3713 (mobile)
aferrier@tacc.utexas.edu


Alex joined TACC in July of 2020 as a Helpdesk Specialist responsible for on-site after-hours monitoring of the performance, stability, and security of the datacenter. He mans the main TACC phone line for calls regarding critical issues or site emergencies, and routes incoming support request tickets to their appropriate parties. He is always available as an on-site resource to remote Systems Admins to assist with the repair and upgrade of datacenter assets.


Education

B.A., Psychology

University of Texas at Austin